Our default method of receiving payments is through Stripe. Although strange given the bespoke service nature of our business, Stripe still requires certain information to be housed on our website, including the following:

  • Description of services: we provide bespoke services that are defined in our agreements with each customer. Please refer to your contract for any services you have purchased.

  • Purchase currency: our default currency is USD

  • Customer service contact information: please contact us at the phone number and email in your contract. If you cannot find your contract, please use the “contact us” section of our website.

  • Fulfillment policy: all information on service cancellation is contained within your contract. In general we do not offer refunds or cancellation. If you would like a refund or cancellation to be considered please contact customer service. We don’t sell goods so there is no shipping policy.

  • We only provide service to customers who are approved.

  • Our business address can be provided upon request by contacting customer service.

  • We are not offering any promotions.

  • All payments are done through Stripe which is PCI compliant.

  • We mostly accept major credit cards and ACH, though this is dependent customer to customer. If you have questions please contact customer service.

  • We do not accept web-only purchases and all of this information can be discussed with a company representative.

In short, please refer to your contract. In the event of any conflict between your contract and this page, the contract supersedes this page.

Privacy Policy
Bearing Line LLC
Effective Date: 1/1/2023

Any NDA we have signed will determine how we use your confidential information. Otherwise, this Privacy Policy applies.

Bearing Line LLC ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and safeguard the information you provide to us when you visit our website, engage with our services, or communicate with us. By using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect
We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing information, and any other details you provide to us.

  • Business Information: Company name, industry, and related data required for our services.

  • Technical Information: IP address, browser type, operating system, and usage data collected through cookies and analytics tools.

  • Communication Data: Emails, messages, and feedback you send to us.

2. How We Use Your Information
We use the collected information to:

  • Provide, operate, and improve our services.

  • Communicate with you regarding inquiries, transactions, and service updates.

  • Process payments and manage client accounts.

  • Ensure security and prevent fraud.

  • Comply with legal and regulatory requirements.

3. Sharing Your Information
We do not sell or rent your personal data. We may share your information with:

  • Service providers who assist in business operations (e.g., payment processors, IT support, analytics providers).

  • Legal authorities if required to comply with applicable laws.

  • Third parties in the event of a merger, acquisition, or business restructuring.

4. Data Security
We implement reasonable security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights and Choices
You have the right to:

  • Access, update, or delete your personal information.

  • Opt out of marketing communications at any time.

  • Restrict or object to certain data processing activities.

  • Request a copy of your data in a portable format where applicable.

6. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve user experience and analyze website performance. You can manage your cookie preferences through your browser settings.

7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their policies before providing any personal information.

8. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will be posted on our website with the effective date.

9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact customer service.